1 min read
1 min read
3 min read
2 min read
2 min read
2 min read
Hey! Welcome to the Churn Combat Kit.
Let’s be honest: churn is the uninvited guest in every meeting.
Everything looks like it’s working… until you realize that even a modest 5% monthly churn means you’ll lose half your customers this year. At 7%, you’re saying goodbye to nearly 80% of all customers. Yikes.
The best companies take churn seriously.
Telecoms, insurance giants, and billion-dollar SaaS teams build entire departments to reduce it. They invest billions because they know retention is everything.
I’ve been where you are.
I’ve owned churn at multiple companies. And now I work at a company, where we help protect billions in revenue from churn. I’ve seen what works, what doesn’t, and where most teams get stuck.
That’s why this database exists. The Churn Combat Kit is a growing collection of tactical ideas, proven experiments, and a churn frameworks.
No sales pitch. No fluff. Just real ideas for you to hit the ground running with a little more confidence. If you honor me with your time, I have no right to waste it.
Part 1: Understanding Churn
Part 2: Measuring Churn
Rest of the articles are coming soon. Check back in 30 days.